To place an order, simply browse our website, select the items you'd like to purchase, and add them to your shopping cart. Then, proceed to checkout, where you can enter your shipping and payment information to complete the order.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods. We also offer Pay Later solutions like Klarna, Afirm & Afterpay.
Is my payment information secure on your website?
Yes, your payment information is securely encrypted using industry-standard SSL technology to protect your data during the checkout process. We prioritize the security and privacy of your information.
Can I cancel my order after it has been placed?
Because of the way our products are manufactured, we regret to inform you that we are unable to accommodate order cancellations.
What is your privacy policy regarding customer information?
We take your privacy seriously. Please review our Privacy Policy to learn how we collect, use, and protect your personal information.
Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on your location.
How long will it take to receive my order?
Shipping durations can fluctuate depending on your location and the chosen shipping method. Generally, orders undergo processing within 1-2 business days, while shipping times may span from 3-10 business days, contingent on your selected shipping preference. Please note that our products are made on demand, contributing to these shipping timelines.
Can I track my order once it's been shipped?
Yes, you will receive a tracking number via email as soon as your order is shipped. You can use this number to track your order's progress on our website or the carrier's website.
What is your return policy?
Please refer to our Return Policy for detailed instructions on initiating a return.
Are there any shipping fees or taxes I should be aware of?
Shipping fees and taxes may vary based on your location and the items in your order. You can review the shipping costs and estimated taxes during the checkout process before finalizing your purchase.
What sizes are available for your clothing items?
We offer a wide range of sizes to accommodate various body types. You can find our size options on each product's page, along with a size chart for reference.
How can I determine the right size for me?
We recommend referring to our detailed size chart, which includes measurements for each size, to help you determine the best fit. If you have any questions about sizing, our customer support team is happy to assist you.
Do you have a size chart for your products?
Yes, we provide a size chart on each product's page to assist you in selecting the right size. Please refer to the specific chart for accurate measurements.
What materials are your clothing items made from?
Our clothing items are made from high-quality materials, and the specific material composition is listed on each product's page. We prioritize comfort, style, and durability in our designs.
Can I get updates on new arrivals and fashion trends from your store?
Absolutely! Subscribe to our newsletter to receive updates on our latest arrivals, fashion trends, and exclusive offers. You can also follow us on social media for daily updates.
What should I do if I receive a damaged or defective item?
We apologize for any inconvenience. Please contact our customer support team immediately with photos of the damaged or defective item, and we will arrange for a replacement or refund as per our Return Policy.
